Privacy Policy

Welcome to the Fertilizer (ఎరువులు) Application, developed and maintained by the One Soft Systems Private Limited, Hyderabad for the Department of Agriculture, Government of Telangana.

This application is designed to facilitate fertilizer stock management, booking, sales, and distribution for Farmers/Citizens, Dealers, and Department Officials.

One Soft Systems Private Limited and the Department of Agriculture are committed to protecting user privacy. This Privacy Policy explains how data is used and protected within the application.

Information Used

The application uses only existing data available with government systems, including land and crop information maintained by official departments.

• Name of Farmer / Dealer / Tenant
• Aadhaar Number (used only for identification and eligibility verification)
• Mobile Number (OTP authentication and notifications)
• PPB / ROFR Number
• IFMS ID (for registered fertilizer dealers)
• Contact details (as available in official records)

Agricultural & Transaction Data Use

• Crop type and cultivated land extent
• Fertilizer eligibility, booking, and purchase data
• Dealer stock availability and confirmations
• Sales, booking, cancellation, and purchase history
• Seasonal data

This data is used strictly for official purposes such as eligibility calculation, stock monitoring, and reporting.

Usage Data

• OTP verification status
• Booking and transaction timestamps

How We Use Your Information

Fertilizer Booking & Distribution

• Verify user identity
• Determine fertilizer eligibility
• Facilitate booking and purchase
• Monitor stock movement and sales

Service Delivery

• OTP-based authentication
• Booking and transaction history display
• Dealer stock confirmation

Operational & Administrative Purposes

• Improve application performance
• Ensure transparency and accountability
• Generate monitoring reports

Communication

Registered mobile numbers may be used for OTPs, booking confirmations, status updates, and transaction notifications.

Information Sharing and Disclosure

The Department of Agriculture, Government of Telangana, does not share personal information with third parties.

Data Security

• OTP-based authentication
• Role-based access control
• Secure servers and restricted access

While strong safeguards are in place, no electronic system is completely secure.

Your Rights

• Access booking information
• View booking and purchase history
• Request corrections through authorized officials

Changes to This Privacy Policy

This policy may be updated periodically based on operational or administrative changes. Users are encouraged to review it regularly.

Contact Us

Department of Agriculture
Government of Telangana
Fertilizer (ఎరువులు) Application Help / Helpline